All practical guides

Map a repeated task before choosing AI

Identify the inputs, decisions and responsibilities in a familiar task.

Free to read and copy. Prepared exercise; not yet tested against a named AI tool.

Try the fictional example

A customer emails a question. An administrator looks up approved information, drafts a reply, asks a colleague to review unusual cases, then sends it.

Paste the prompt into a tool your workplace permits. Type your replies; voice is optional if your tool offers it. This page does not record audio or send your text to AI.

Your practice prompt

Map this fictional enquiry workflow into steps, inputs, decision points and responsible people. Suggest one step where AI might help prepare work, explaining what information and review it needs. Do not assume access to systems or propose automatic sending. A customer emails a question. An administrator looks up approved information, drafts a reply, asks a colleague to review unusual cases, then sends it.

What a useful result could look like

Authored teaching example · not an AI result

Enquiry → approved information → draft → review when needed → human sends. Consider assistance with drafting before automating delivery.

Make it your own

Try changing one detail: your audience, available time or desired outcome. Use fictional or approved information when practising.

Review what you got

  • Are responsibilities clear?
  • Is preparation distinguished from sending?
  • What would you need to investigate before trying the idea?